Car turning off and on by itself problem - FMVperformance.com : The site for all your Ford Mazda and Volvo needs
 
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post #1 of 5 (permalink) Old 08-25-2018, 12:30 AM Thread Starter
Bicycle Rider
 
Join Date: Aug 2018
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Car turning off and on by itself problem

Yes, I know there is another thread that addresses this problem, but no one posted the solution.

I've been having a problem with my 2010 Mazda 3 recently. When I turn left/right or get off the interstate, the electronics of the car turn off and no power steering so it looks like the whole turns off and back on by itself a few seconds later. But the car is still actually on cause I can keep using the gas pedal to accelarate. When the car comes back on it seems fine, all electronics and power steering is back.

However, the problem escalated to the power steering isn't coming back on after it turns back on by itself. I've taken it to Honda (where I got the car 3 weeks ago) and Mazda deanship multiple times and they are not finding anything wrong with the car. When you manually turn the car off and on it like resets the car some how and it doesn't show any codes or any signs of problems. I've tried to take the car in when its acting up but the dealership is closed when it happens or it doesn't make it the 45 mins to Mazda.

Also, when Mazda looked at it on Tuesday, they ran a check on it and the battery, power steering pump and everything passed its inspection and they didn't find anything wrong. The guy called me and didn't believe any of this is happening so that's been irritating too.

If anyone has has suggestions that would be awesome!
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post #2 of 5 (permalink) Old 08-25-2018, 10:22 AM
Short Track Racer
 
Join Date: Jun 2015
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Based on what you wrote, it doesn't sound like you are a DIYer, so what suggestions are you looking for?

2011 3i 2.0 A/T 130K miles (daughter's ride which I maintain)
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post #3 of 5 (permalink) Old 08-25-2018, 10:47 AM
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Quote:
Originally Posted by CharlieScene97 View Post

Also, when Mazda looked at it on Tuesday, they ran a check on it and the battery, power steering pump and everything passed its inspection and they didn't find anything wrong. The guy called me and didn't believe any of this is happening so that's been irritating too.

If anyone has has suggestions that would be awesome!
Not to be rude but no one can realistically solve really this on a forum. (naturally someone can guess and get it right and be a hero) There are to many things needed to do which included specific diagnostic equipment and tools. I suggest to take your car either back to a dealership and have *keep the car until it does the problem with them or to a ASE service shop and have them *do the same.
This could be anything from a simple connectability concern (dirty or corroded leads at the ECU or other vital electronics)to more serious like a break in the main control harness from a pinched exposed wire that has simply now started to start causing problems?
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post #4 of 5 (permalink) Old 08-26-2018, 09:01 AM
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If you bought the car 3 weeks ago at a Honda dealership, that dealership should be taking the lead in resolving the issue or they should cancel the sale and refund your money.
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post #5 of 5 (permalink) Old 08-26-2018, 10:41 AM
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Quote:
Originally Posted by eGuru View Post
If you bought the car 3 weeks ago at a Honda dealership, that dealership should be taking the lead in resolving the issue or they should cancel the sale and refund your money.
Laws regarding the purchase of vehicleS and the responsibilities of the seller vary from country to country. I would not give advise like this without knowing more details about the place of purchase and the specific contract that was signed when the vehicle was purchased.
In most of the US the dealerships as well used car lots (independent or dealership owned) have a LARGE ....SOLD AS IS and/or NO WARRANTY stuck in plain site on the side window. Has been that way for a few decades. LEMON Laws realistically only apply to NEW VEHICLES
ALSO READ :
express warranties and implied warranties

In any case you always start positive with your seller when having a problem. Less then this and you get unwillingness to resolve things in a positive and quick timley manor.
In the first response there is NO indication that the OP was charged for the DEALERSHIP inspecting and trying to find the issue. The OP did say during that time they found no trouble. The first thing that needs to be addressed would be to find the issue described. Then the OP can talk to the place of purchase to discus who is responsible for the correction costs?

Last edited by M3RacerX; 08-26-2018 at 10:48 AM.
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post #6 of 5 (permalink) Old 08-26-2018, 11:07 AM
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You are correct that the OP doesn't state whether the vehicle was sold "as-is" by the Honda dealer or whether he had to pay out-of-pocket for the service at the Mazda dealer.

If there is a warranty, it should be up to the seller to resolve it - the OP shouldn't need to be posting here for advice or taking it to repair shops himself.


More details are required from the OP before useful advice can be offered here.
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