Re: Sprint just stepped their game up...
Sprint/Nextel had ok service where I live, but horrible customer service.
Infact, earlier this year I rid of my account with them, and they told me I was done and in the clear.
So I sold the phone on eBay, well two months later I received a $185 bill. I called them and they told me someone had been using it under my account in Georgia. I told them that they told me I was in the clear and could rid of the phone.
They said they would put a request to have the bill adjusted. Two weeks later I received a bill for $174. I called again and said I am not paying a dime because Sprint told me that I was in the clear and I didn't have to worry. They said well its under your name.
After remaining polite and courteous, and three Customer Service Representatives, 1 Customer Service Representative, and 1 Sprint Executive Service Member. Finally did not have to pay a dime.
But what a hassle.
I mean no hard feelings for what I post on this website. Anything I type/write/post/say on this forum is only that of general debate and discussion. I am not biased toward anyone or anything. I am neutral in everything I do on this website. Only those facts that are presented to me sway my thought process and siding of each discussion topic that I post about.