!!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts? - FMVperformance.com : The site for all your Ford Mazda and Volvo needs
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post #1 of 34 (permalink) Old 03-04-2008, 01:38 PM Thread Starter
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!!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

ok, so heres the quick version:

mods: CAI, Headers, Exhaust, Ballance shaft delete, Piggy Back ECU, Flywheel

Problem: engine is "clicking" need a new engine due to "oil starvation" or something. basically, the car was being cornered hard at higher RPM's at about 3k after an oil change.

i went to the dealership to get my oil changed (had oil changed 3k prior when i had the ballance shaft removed) and i told them about the BSD and that they have to put in 5.25 qt of oil (1 qt more thank stock). the new oil capacity is also on the oil pan.

3k miles later (time for the next oil change) i develope a "clicking" sound. i take it in and they cahnge the oil to see if that helps (it doesnt). when they are taking the oil out, they only drain 2.5 qt of oil.... which is funny because i now suspect that they never added the proper amount on the last oil change)

i was referred to Jerry Antwan ( some kind of service manager or something) and when explaining the situation he said he would get back to me. he left me a message saying i need to get the info from the dealership that did the BSD. I returned his message (left voicemail) stating i would try to get ahold of the information, but that my car should still be covered under the Magnuson Moss Warranty Act (FTC Title 15, Ch. 50). so he left me a message saying i need to call Mazda HQ if i want to resolf the issue.

So i calle Mazda HQ (they were confused why i had to call them) and they called the dealership. they called me back saying that the dealership had already denied my warranty.
i call bacy the guy at the dealer and he says that my warranty had notyet been denied... so here i am over 5 weeks later and still have nothing.

ANY SUGGESTIONS? (real suggestions, no side comments please.)

Currently: 2005 Subaru WRX STi with a full Cobb Stgae 2 setup, DBA4000 rotors, ss lines, and a few other goodies. pushing 350 crank hp and 390 tq. 17.5psi

My old mazda: '06 tit gray hatch, 5 spd with prototype F2 4-1 header, exhaust (resonator and muffler... no cat). F2 intake, flywheel, ECU tune Ballance shaft delete, and F2 rear-swaybar. Exedy Stage 1 clutch

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post #2 of 34 (permalink) Old 03-04-2008, 01:51 PM
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

yep they can deny it

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post #3 of 34 (permalink) Old 03-04-2008, 01:53 PM Thread Starter
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

the thing is is that they havent denied it yet. they are just sitting on it

Currently: 2005 Subaru WRX STi with a full Cobb Stgae 2 setup, DBA4000 rotors, ss lines, and a few other goodies. pushing 350 crank hp and 390 tq. 17.5psi

My old mazda: '06 tit gray hatch, 5 spd with prototype F2 4-1 header, exhaust (resonator and muffler... no cat). F2 intake, flywheel, ECU tune Ballance shaft delete, and F2 rear-swaybar. Exedy Stage 1 clutch

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post #4 of 34 (permalink) Old 03-04-2008, 01:56 PM
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

what are they waiting for?

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post #5 of 34 (permalink) Old 03-04-2008, 01:57 PM
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

You have no chance of getting that covered under warranty, your only options are either rebuilding that engine or dropping a new one in yourself.

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post #6 of 34 (permalink) Old 03-04-2008, 01:58 PM Thread Starter
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

thats just it, i dont know! what about the warranty act?

Currently: 2005 Subaru WRX STi with a full Cobb Stgae 2 setup, DBA4000 rotors, ss lines, and a few other goodies. pushing 350 crank hp and 390 tq. 17.5psi

My old mazda: '06 tit gray hatch, 5 spd with prototype F2 4-1 header, exhaust (resonator and muffler... no cat). F2 intake, flywheel, ECU tune Ballance shaft delete, and F2 rear-swaybar. Exedy Stage 1 clutch

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post #7 of 34 (permalink) Old 03-04-2008, 02:02 PM
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

The warranty act is good if you changed your springs and there telling you your springs caused a rod blow. You had some pretty serious mods there and i wouldnt expect them to honor your warranty. That is the risk we take when we mod our cars.

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post #8 of 34 (permalink) Old 03-04-2008, 02:04 PM Thread Starter
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

is there any way to find out if they added the proper amount of oil (the oil change BEFORE the problem occured)

Currently: 2005 Subaru WRX STi with a full Cobb Stgae 2 setup, DBA4000 rotors, ss lines, and a few other goodies. pushing 350 crank hp and 390 tq. 17.5psi

My old mazda: '06 tit gray hatch, 5 spd with prototype F2 4-1 header, exhaust (resonator and muffler... no cat). F2 intake, flywheel, ECU tune Ballance shaft delete, and F2 rear-swaybar. Exedy Stage 1 clutch

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post #9 of 34 (permalink) Old 03-04-2008, 02:08 PM
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

[quote author=carbonfire link=topic=104562.msg2121012#msg2121012 date=1204657454]
is there any way to find out if they added the proper amount of oil (the oil change BEFORE the problem occured)
[/quote]

you can look at previous work orders if they supplied them to you at the time of the oil change/service/etc...

other then that, it looks like you are SOL ... sorry bud


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post #10 of 34 (permalink) Old 03-04-2008, 02:08 PM
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Re: !!!HELP!!! Mazda DENIES WARRANTY due to aftermarket parts?

to my knowledge no, unless you wanna tear the time space continuum. Whatever it says on your invoice is what it should be.
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